🇬🇧
UK Account Management Dedicated Teams Managed Delivery Flexible Scaling
Business Process Outsourcing

Scale your team.
Not your overhead.

Savari provides dedicated and managed teams that integrate directly into your existing systems and workflows — helping businesses scale customer service, administration and operations without the cost and complexity of growing entirely in-house.

UK GDPR compliant
DPAs signed with every client
NDAs covering every team member
Graduate-only teams
Serving English-speaking businesses worldwide
🇬🇧 United Kingdom
🇺🇸 United States
🇦🇺 Australia
🇨🇦 Canada
🇮🇪 Ireland
🇳🇿 New Zealand
🇸🇬 Singapore
🇦🇪 UAE
GlobalServing English-speaking businesses across the UK, US, Australia, Europe and beyond
35–50%Typical saving vs. true in-house employment cost
100%Graduate-qualified agents trained through our Academy before go-live
3 weeksFrom signed agreement to a trained, managed team live on your account
Why businesses choose Savari

The value of a managed team over a headcount.

Hiring more people is not always the answer. The real question is whether you need employees — or whether you need the output of employees. Savari delivers the output, the management, the quality assurance and the flexibility. Without the overhead.

💷

Lower operating costs

Access high-quality, degree-qualified talent while significantly reducing the cost of maintaining equivalent in-house capacity. One flat rate replaces salary, NI, pension, holiday pay, sick cover, recruitment fees and equipment — all in.

🔧

Built around your business

Savari teams work within your existing systems, processes and workflows from day one. Your CRM, your helpdesk, your inbox, your tools. No migration, no rebuild. We fit into how you already operate — or bring our own infrastructure if you need it.

🔄

Continuity built in

Recruitment, staffing, absence management and operational coverage are handled by Savari. Your dedicated Team Lead manages attendance, performance and continuity daily. If someone is absent, cover is arranged. Your operation does not stop.

📊

Managed performance

Quality assurance, reporting and operational management provide visibility that goes well beyond simply hiring another employee. You see output, quality scores and SLA performance — not just a person at a desk hoping for the best.

Two ways to work with Savari

Same quality. Two different arrangements.

Every Savari engagement comes with degree-qualified agents, a dedicated Team Lead, Academy training and a management platform. The difference is how responsibility is structured — you decide which model fits your business.

Option 01

Managed Operations

Give us the process. We deliver the outcome.

Savari takes responsibility for delivering an agreed business function or workflow end-to-end. We provide the people, the Team Lead, the quality assurance and the operational oversight. You agree the outcome. We make it happen — in your systems or ours.

  • Dedicated team trained on your process, brand and escalation rules
  • Team Lead managing daily attendance, output and quality
  • Savari management platform tracking SLA compliance in real time
  • Regular reporting — output, quality scores, issues flagged
  • Absence cover handled automatically — no gaps in your operation
  • Scale headcount up or down as your volume changes
Best for
Customer service Back office Administration Technical support Finance administration Sales & SDR
Explore Managed Operations →
Option 02

Embedded Teams

Extend your team. Keep your structure.

Dedicated Savari professionals integrate directly into your existing organisation, systems and workflows. They use your email, your Slack, your CRM and report into your managers. Savari provides the employment and delivery infrastructure behind them — invisibly.

  • Recruited specifically to your role spec, skills and degree requirement
  • Uses your company email, Slack/Teams, CRM and internal tools
  • Joins your meetings, follows your procedures, works your required hours
  • Reports directly into your managers — you direct the daily work
  • Savari handles employment, HR, payroll and performance oversight
  • Absence cover and continuity managed by your Savari Team Lead
Best for
Finance & accounts HR & operations Technology Customer support Specialist roles Executive support
Explore Embedded Teams →
How it works

A British company. A dedicated managed team. One clear arrangement.

This is not anonymous outsourcing. It is a UK company taking responsibility for trained, graduate-level professionals delivering your work — with UK-standard contracts, UK law, and daily accountability built in. We work with English-speaking businesses anywhere in the world.

🇬🇧 Savari Solutions — UK

Your contract is with us. We are a UK-registered business, accountable under UK law. We handle compliance, data protection, NDAs, quality oversight and everything above the day-to-day work. UK account management throughout.

🇰🇪 Delivery team — Nairobi, Kenya

Degree-qualified graduates, Academy-trained, working to your brief. Employed and managed by Savari — not freelancers, not a marketplace. Real people, doing real work, accountable to a real structure with a dedicated Team Lead.

What you get

UK accountability and British business standards at a cost that reflects where the team is based. Typically 35–50% less than equivalent in-house — with Team Lead, management platform, Academy training and absence cover included in a single flat rate.

What you don’t pay

Employer National Insurance. Pension. Holiday pay. Sick pay. Recruitment fees. Equipment. Desk space. Team management overhead. Everything that turns a salary into a true employment cost disappears from your books entirely.

Built around how you work

We work in your system. Or you work in ours. Either works.

Savari agents are trained to operate inside your existing tools from day one — no migration, no disruption, no retraining your team. If you don’t have the systems yet, we bring ours.

Your CRM — Salesforce, HubSpot, Zoho, Pipedrive
Your helpdesk — Zendesk, Freshdesk, Intercom, Jira
Your comms — Slack, Teams, Google Chat
Your inbox — Outlook, Gmail, shared mailboxes
Your finance tools — Xero, QuickBooks, Sage, NetSuite
Your project tools — Asana, Monday, Notion, Trello
Or Savari’s own platform — dashboards, QA and reporting
What we do

Eight services. Every one degree-matched to your industry.

Each service uses agents with the academic background relevant to your sector — not generic workers filling generic roles. Pick one service or combine several. Every account gets the same Team Lead, Academy training and management infrastructure.

01 — Customer Service & Communications

Your customers looked after properly

  • Inbound & outbound calls in your company name
  • Email, live chat & complaint handling
  • Appointment booking & account enquiries
  • Every interaction logged & reported daily
Full detail →
02 — Technical Support

L1 & L2 handled. L3 stays with your engineers.

  • Login issues, software navigation, error messages
  • API troubleshooting, log analysis, SQL — L2
  • Ticket management & knowledge base maintenance
  • Full escalation writeup before every L3 handover
Full detail →
03 — Sales Support & SDR

A sales team that actually picks up the phone

  • Outbound prospecting & lead qualification
  • Quote & proposal follow-up calls and emails
  • Meeting booking directly into your calendar
  • Pipeline reporting & CRM management
Full detail →
04 — Virtual Assistant & Business Admin

The organised generalist you’ve been missing

  • Diary, inbox & travel management
  • Document preparation & supplier correspondence
  • Meeting coordination & action tracking
  • Tested: 20 emails, 3 diary conflicts, 45 minutes
Full detail →
05 — Back-Office & Data Operations

High-volume processing. Accurate. Fast.

  • Data entry, CRM updates & database management
  • Invoice processing & payment reconciliation
  • Document digitisation & records management
  • Recruited with a 100-record accuracy test
Full detail →
06 — Small Business Support

Your office, running itself while you work

  • Calls, emails, diary & job bookings
  • Invoice chasing & supplier coordination
  • Review requests & basic social posting
  • Daily summary report sent every evening
Full detail →
07 — Embedded Team Support

Your team extended. Your systems used.

  • Recruited to your exact role & degree specification
  • Uses your email, Slack, CRM & internal tools
  • Reports into your managers — you direct the work
  • Finance, HR, ops, sales, tech & executive roles
Full detail →
08 — AI Training Data & Model Evaluation

Educated human judgement. At scale.

  • Annotation, labelling & text classification
  • RLHF, model evaluation & red-teaming
  • Domain specialists: law, finance, healthcare, engineering
  • Pilot live within two weeks of agreement
Full detail →
The process

From conversation to live managed team in weeks

No drawn-out procurement. No slide decks. A 20-minute call, a written proposal, and a managed team trained on your business before anyone goes live.

1

20-minute call

Tell us what’s needed. We tell you the team structure, degree requirements, coverage and cost — straight on the call. No forms, no sales deck.

2

Written proposal

Team size, hours, service levels and cost — laid out clearly enough to put beside your current spend and compare directly. No ambiguity.

3

We recruit, train & assign your Team Lead

We find degree-matched agents, run them through our Academy and train them on your business — brand, tone, systems, escalation rules. Your Team Lead is in place before go-live.

4

Go live with full management

Your team starts. Daily reporting from day one. Your Team Lead manages attendance, quality and output. UK account management available throughout.

What clients say

The kind of partner you actually want

Early feedback from businesses we’ve worked with. We’re building our track record one account at a time — and taking every one seriously.

“They answered our phones professionally from day one. Callers couldn’t tell the difference. The daily summaries are genuinely useful — I know exactly what came in while I was on site without having to ask anyone.”

JR
James R.
Director, Building & Roofing Contractor — West Midlands

“What impressed me most was how quickly they got up to speed. Within two weeks they knew our products, our tone, and how we handle difficult customers. It felt like a proper team member, not a call centre.”

SK
Sarah K.
Operations Manager, eCommerce Retailer — Manchester

“The invoice chasing alone paid for the service. We were owed months of outstanding payments and within four weeks the backlog was cleared. I wish we’d done this two years ago.”

MT
Michael T.
Founder, Landscaping & Garden Services — Surrey

* Testimonials are illustrative of the outcomes clients typically achieve and will be replaced with verified client reviews as our client base grows.

Industries we serve

We work with businesses across every sector

From sole traders and small businesses to growing mid-market companies. If your operation needs capable, degree-qualified people behind it, we can help.

Data protection & compliance

Serious about data protection — not just ticking boxes

Every Savari client entrusts us with their business data and their customers’ personal information. We treat that seriously — with documented policies, signed agreements, and trained people who understand what that responsibility means.

UK GDPR Compliance

All data processing in line with UK GDPR.

In place

Data Processing Agreements

Signed DPA before any work begins.

Signed with every client

Non-Disclosure Agreements

Covering every individual on your account.

Standard on every account

Data Access Controls

Role-based access — agents only see what they need.

In place

Data Retention & Deletion

Defined retention schedules per client.

Documented per client

Breach Response

Client notification within 24 hours, aligned to ICO 72-hour requirement.

Documented

Data Protection Training

GDPR training through our Academy before go-live.

Academy certified

Sub-Processor Transparency

Full sub-processor list disclosed to clients.

Disclosed
Why Savari

Graduate talent, Academy trained, managed to stay

Most outsourcing fails because of attrition. A provider hires cheaply, trains briefly, and replaces people constantly. You feel it as scripted responses, a new face every few months, and quality that erodes quietly until you notice it in your reviews.

We built Savari the other way round. Every person holds a degree and completes our Academy before touching a client account. Each team has a dedicated Team Lead managing performance, attendance and quality daily. We pay significantly above local market rates because we want the same people on your account in month twelve that were there in month one.

UK account management is available throughout — so you always have a British point of contact who understands your business and can act on anything that needs resolving.

Why Savari →
100%
Degree-qualified intake — every hire, every role
Day 1
Academy training before any client work begins
£0
Employer NI, pension or holiday pay for you to carry
3 wks
From agreement to a live, managed team with Team Lead in place

Ready to see what it would look like?

Twenty minutes. No obligation. We’ll tell you the team size, the cost, and how quickly we can have someone trained on your business — straight on the call.

Book a 20-minute call

No forms. No sales deck. Just a real conversation.