Your office. Running itself.
Savari Small Business Operations Coordinators become the office behind your business — handling calls, jobs, customers, suppliers, invoices and daily reporting while you focus on the work that earns the money.
Book a 20-minute callThe electrician's day. Without the chaos.
You're on a job at 8am. Your phone rings twice. Three emails arrive. A supplier needs a decision on materials. A customer wants a quote. And you've got an invoice from last week still unpaid. This is what your Savari coordinator handles while you work.
Your coordinator's morning — while you're on the tools
A typical day behind the scenes for a sole trader or small trades business
Calls answered
Two customer enquiries handled in your company name. One booked in. One quoted and followed up by email.
Materials ordered
Supplier contacted for today's job materials. Confirmed delivery time sent to you by message.
Invoice chased
Polite follow-up sent to last week's outstanding invoice. Payment confirmed by lunchtime.
Diary updated
Tomorrow's schedule confirmed, customer reminded of appointment, travel time accounted for.
Review requested
Follow-up sent to last week's completed job. Five-star Google review received by 2pm.
Daily report
Summary of calls, bookings, outstanding quotes, supplier updates and tomorrow's priorities sent to you.
Every part of running your business that isn't the actual work.
Call answering
Every call answered in your business name. Enquiries handled, jobs booked, messages taken and everything logged.
Customer emails
Responding to enquiries, sending quotes, following up on leads and keeping customers informed at every stage.
Diary management
Scheduling jobs, confirming appointments, managing cancellations and keeping your day in order.
Quotes and invoices
Sending standard quotes, chasing payments on outstanding invoices and keeping your cash flow moving.
Supplier coordination
Ordering materials, tracking deliveries, chasing suppliers and flagging any issues that need your attention.
CRM and reporting
Keeping your customer records accurate, logging every interaction and sending you a daily summary of what's happened.
Review requests
Following up with customers after a completed job and asking for reviews that build your reputation online.
Staff scheduling
If you have engineers or workers, coordinating their daily schedules, covering absences and managing availability.
Social media basics
Basic posting and inbox management — keeping your presence active without it falling to the bottom of your list.
Owner-operated businesses where you are the business.
Electricians & trades
On the tools all day. Savari runs the office, books the jobs, orders the materials and chases the invoices.
Plumbers & heating engineers
Enquiries answered, appointments booked, follow-ups done — without picking up the phone mid-job.
Cleaning companies
Bookings managed, schedules coordinated, customer follow-ups handled and reviews requested after every clean.
Independent garages
Service bookings, parts ordering, customer communication and MOT reminders — all handled.
Dentists & clinics
Patient enquiries, appointment scheduling, follow-up calls and supplier coordination.
Salons & beauty
Bookings, rescheduling, product orders, customer follow-ups and social media posting.
Builders & contractors
Quote follow-ups, subcontractor coordination, supplier orders and project communication.
Vets & pet services
Appointment scheduling, customer communications, supplier management and reminder messages.
One rate. No employment on-costs.
Hiring someone to run your office means becoming an employer. Savari gives you the output of an office manager without any of the obligations that come with it.
You pay one agreed rate. Everything above sits with us.
Most small business owners don't need a full-time employee. They need the output of one — without becoming an employer to get it.
Which is exactly what this is.Questions worth asking first
Will my coordinator understand my business?
Yes — onboarding covers your services, pricing, suppliers, preferred suppliers, your customers and how you like things done. Your coordinator learns your business before they go live.
Can they answer calls in my company name?
Yes — in your company name, to your agreed greeting, following your process for handling different types of calls.
Can they chase invoices and payments?
Yes — polite, professional follow-up on outstanding invoices is a standard part of the role.
What if a customer needs an answer only I can give?
Escalation protocols are agreed upfront. Your coordinator knows what they can handle independently and when to message you immediately.
Can they manage my staff schedules?
Yes — if you have engineers, drivers or workers, your coordinator can manage their daily schedules, cover last-minute absences and keep everyone informed.
Is this a dedicated person or shared?
Discussed on the call. Dedicated coordinators and shared-capacity options are available depending on your volume.
Can they post on my social media?
Basic scheduling and posting — yes. Content strategy and creative are separate. Most clients want a few posts a week to keep their page active.
How quickly can support be in place?
Typically two to three weeks from agreement to live, including onboarding, process agreement and system access.
Ready to get your week back?
Tell us what's piling up. Twenty minutes is enough to work out what to hand over and what it would cost.