Back-Office Operations Outsourcing

Back-Office Operations

The work holding your business together behind the scenes.

Savari handles the operational processes that keep a business running but rarely appear on anyone's job description — order processing, invoicing, reconciliation and the administration that accumulates without a clear owner.

Book a 20-minute call
What we run

The six-link chain most businesses rely on

The commercial case

One rate. No employment on-costs.

Employer National Insurance
Pension auto-enrolment
Holiday pay and cover
Sick pay and absence cover
Recruitment and replacement
Training and development
Desk, equipment, connectivity
HR, payroll and management overhead

You pay one agreed rate. Everything above sits with us.

Back-office work that nobody owns is the most expensive work in the business.

Not because it's complex — because it falls on whoever is available, which is rarely the right person.
Key-person risk

When everything lives in one person's head

The problem with informal back-office operations

Most small business back-office processes are undocumented. When the one person who knows how invoicing works is sick or leaves, the process stops.

What Savari does differently

Documenting processes is part of onboarding. Before anything is handed over, we write down how it works — which means the process survives beyond any individual. That documentation is yours either way.

Straight answers

Questions worth asking first

Can you handle our invoicing if it's complicated?

If the process can be described clearly, it can be handed over. We establish during onboarding what counts as a standard invoice and what requires escalation.

Do you work in our accounting software?

Yes. We work inside your existing systems — Xero, QuickBooks, Sage or bespoke tools.

How do you handle exceptions and escalations?

Escalation rules are agreed during onboarding. Anything outside agreed parameters comes to you.

Can you take over from our current bookkeeper?

For the operational and administrative elements — yes. For statutory accounts preparation and regulated financial advice, those stay with your accountant.

How quickly can back-office support be live?

A few weeks in most cases. The main variable is how long the documentation and handover takes.

What happens at month-end or year-end?

Increased volume at period-end is planned for, not reacted to. Workload profiles and deadlines are agreed during onboarding.

Is there a risk to handing over financial processes?

Documented processes with access controls and audit trails are more secure than undocumented ones held in someone's memory.

How is quality measured?

Against error rates, turnaround times and exception rates — reported on an agreed cycle.

Ready to get your back-office running properly?

Twenty minutes is enough to identify which processes to move first and what it would cost.